News Releases

As customers see higher energy bills during the winter months, Duke Energy is addressing common misconceptions about what’s driving costs higher and sharing ways customers can better manage energy use, payment options and available assistance.

In 2025, Duke Energy Florida achieved the lowest average outage duration per customer in more than two decades. At approximately 64 minutes, this record metric – which excludes outage time caused by significant events like named storms – can be attributed, largely, to year-round grid hardening efforts across the state.

Duke Energy Ohio & Kentucky are advancing their commitments to customer safety by deploying artificial intelligence (AI) to detect scams targeting energy customers.

Duke Energy Foundation is investing $500,000 to support local environmental resilience projects across North Carolina that conserve natural resources, restore habitats and expand access to outdoor spaces

Duke Energy’s nuclear fleet set a new reliability record in 2025, providing communities across the Carolinas with around-the-clock power customers can count on.

Floridians will likely see higher power bills after last week’s cold snap, but Duke Energy is here to help its customers with bill-payment resources and important fraud prevention information.

Duke Energy is advancing its commitment to customer safety by deploying artificial intelligence (AI) to detect scams targeting energy customers. This innovative technology scans websites, social media and paid advertisements for open-source social engineering threats, helping to protect customers from fraudulent schemes.

Duke Energy Florida has launched an energy-saving pilot project in the Hunter’s Creek neighborhood of Orlando. As part of the initiative, battery energy storage systems (BESS) have been installed in more than 75 participating single-family homes to help manage energy use and support the electric grid during high-demand periods.

Duke Energy has posted its fourth-quarter and year-end 2025 financial results in a news release available on the company's website at the following link: duke-energy.com/investors.

Out of 2 million customers, more than 1.7 million Duke Energy Florida customers now benefit from self-healing technology. That’s 82% of our customers and more than double the number of customers who were served with the technology in 2020.