News Releases

As customers see higher energy bills during the winter months, Duke Energy is addressing common misconceptions about what’s driving costs higher and sharing ways customers can better manage energy use, payment options and available assistance.

Floridians will likely see higher power bills after last week’s cold snap, but Duke Energy is here to help its customers with bill-payment resources and important fraud prevention information.

Floridians can expect the arrival of the coldest air in the state in just under a decade this weekend – potentially 20-25 degrees below the average temperature for this time of year. As energy use rises, Duke Energy encourages customers to take advantage of easy-to-join programs and simple solutions to maximize savings on their bills.

With the Carolinas experiencing an unusually long period of freezing weather and preparing for more, including possible accumulation of snow in some areas, heating systems are working harder. To help customers manage their energy usage and costs during these extended cold temperatures, Piedmont Natural Gas reminds customers about tips, resources and assistance programs.

Prolonged below-normal temperatures are pushing home energy use higher across the Carolinas – and higher use can mean higher bills. Duke Energy is sharing practical steps and flexible options to help customers manage costs during this cold stretch.

As temperatures drop across the Southeast this weekend and into next week, causing heating systems to work harder and use more energy, Piedmont Natural Gas offers tips, resources and assistance programs to help customers stay comfortable while managing seasonal energy bills.

As a surge of winter cold sweeps in, Duke Energy is committed to helping customers manage energy costs during the coldest months of the year. Historically, January is the peak for energy use as heating systems work harder to keep homes comfortable. The colder it gets, the more energy is required – making now the perfect time to take action.

Beginning in January, Duke Energy will implement changes to customer bills that reflect investments made to recover from the historic damage from Hurricane Helene, strengthen the grid against storms and outages, maintain and upgrade its power generating fleet, and serve a growing customer base while supporting economic growth in South Carolina.

With temperatures expected to plummet across the Southeast early next week, heating systems will be working harder – and using more energy. Piedmont Natural Gas reminds customers of tips, tools and assistance programs that can help them manage seasonal energy bills and stay comfortable.

With frigid temperatures forecast to arrive early next week, Duke Energy is committed to helping customers save energy and money as heating systems work harder to combat the cold. By acting now, customers can take more control of their energy use – even as temperatures drop well below freezing.