News Releases

Duke Energy’s nuclear fleet set a new reliability record in 2025, providing communities across the Carolinas with around-the-clock power customers can count on.

Duke Energy is advancing its commitment to customer safety by deploying artificial intelligence (AI) to detect scams targeting energy customers. This innovative technology scans websites, social media and paid advertisements for open-source social engineering threats, helping to protect customers from fraudulent schemes.

To help families in need with their electric bills this winter, Duke Energy Foundation has invested $562,500 into the Share the Light Fund, approaching $4 million in funding over the past year.

To help families in need with their electric bills this winter, Duke Energy Foundation has invested $187,500 into the Share the Light Fund, approaching $520,00 over the past year.

Customers’ actions helped lessen strain on the electric grid and supported reliable service during one of the coldest mornings of the season.

Las acciones de los clientes ayudaron a reducir la carga sobre la red eléctrica y contribuyeron a garantizar un servicio confiable durante una de las mañanas más frías de la temporada.

Due to extremely cold temperatures driving unusually high energy demand, Duke Energy is asking all Carolinas customers to voluntarily reduce their energy use from 4-10 a.m. on Monday, Feb. 2.

Duke Energy solicita a todos los clientes de Carolina del Norte y Carolina del Sur que reduzcan voluntariamente su consumo de energía entre las 4 y las 10 de la mañana del lunes 2 de febrero, con el fin de ayudar a disminuir la demanda energética de la red y reducir la posibilidad de cortes temporales de suministro eléctrico.

Duke Energy is bracing for a winter storm that’s expected to bring widespread snow and gusty winds to portions of the Carolinas this weekend, along with continued frigid temperatures through early next week. The company is asking customers to take steps now to stay safe as conditions worsen.

With the Carolinas experiencing an unusually long period of freezing weather and preparing for more, including possible accumulation of snow in some areas, heating systems are working harder. To help customers manage their energy usage and costs during these extended cold temperatures, Piedmont Natural Gas reminds customers about tips, resources and assistance programs.