News Releases

As a surge of winter cold sweeps in, Duke Energy is committed to helping customers manage energy costs during the coldest months of the year. Historically, January is the peak for energy use as heating systems work harder to keep homes comfortable. The colder it gets, the more energy is required – making now the perfect time to take action.

Duke Energy Florida announced that the storm cost recovery charge – the result of costs associated with the company’s approximately $1.1 billion response to hurricanes Debby, Helene and Milton – will be removed from customers’ bills a month earlier than originally scheduled.

Duke Energy Florida anunció que el cargo por recuperación de costos por tormentas —resultado de los costos asociados a la respuesta de la compañía, que ascendió a aproximadamente $1,100 millones de dólares, a los huracanes Debby, Helene y Milton— se eliminará de las facturas de los clientes un mes antes de lo previsto inicialmente.

Duke Energy Florida will give away 1,000 free trees to its customers as part of its ongoing collaboration with the Arbor Day Foundation. On Florida Arbor Day, Duke Energy Florida customers can request a free tree online while supplies last.

Beginning in January, Duke Energy will implement changes to customer bills that reflect investments made to recover from the historic damage from Hurricane Helene, strengthen the grid against storms and outages, maintain and upgrade its power generating fleet, and serve a growing customer base while supporting economic growth in South Carolina.

Throughout 2025, Duke Energy Florida teams have completed many targeted investments designed to boost energy reliability, reduce customer rates and expand capacity to meet growing energy demands.

Through the Share the Light Fund®, Duke Energy, its Foundation, customers and employees have contributed more than $670,000 in South Carolina to community agencies this year alone – helping neighbors keep their homes warm and powered when it matters most.

As temperatures drop this holiday season, more families are turning to community resources to make ends meet. Duke Energy and its partners are stepping up to help.

Through the Share the Light Fund®, Duke Energy Florida and the Duke Energy Foundation, employees and customers contributed nearly $650,000 to community partners in 2025 alone – helping keep the lights on for families in need when it mattered the most.

With temperatures expected to plummet across the Southeast early next week, heating systems will be working harder – and using more energy. Piedmont Natural Gas reminds customers of tips, tools and assistance programs that can help them manage seasonal energy bills and stay comfortable.